?

[Guest bovinator]

I might be the only one to be in this boat. But I do not understand how this website or mini like them work at all. If you buy something on Facebook when you're in a group it's pretty straightforward. Buy it. You send the money you get your product. Here. I try to come in. I try to find stuff I see him invited but there's no direction on where to go to buy. Maybe just improve that. So people like myself who really would like to get someone click boxes before they go insanely up in price on eBay when they're sold out. I don't know what else to say but it's almost as if it makes no sense so nobody can really get into this unless you know somebody in the group or you know some insider information. So I'll be leaving the media psychos. I don't want to but I have no clue how to purchase anything on here and it just does not seem right. Any other website in the world? You buy something from you added in your cart? You get it. I know it's different here but some explanation would be great. So good luck and hopefully you guys get this fixed or hopefully everybody who knows the ins and outs of this knows how to get what they want.

[Basil]

RTFM 

like everyone has successfully done and took time to work out and uses MP very well for many years now

 

 

 

your welcome

basil 

[Gary K]

Group buy info, rules and procedures are pretty clearly posted in the Group buy section of this community here.
 

Sorry you couldn’t take the time to find and read them like every other member, or ask one of the staff members (like me) for help. 
 

Gary

[R1s1ngs0n]

14 minutes ago, Gary K said:

Group buy info, rules and procedures are pretty clearly posted in the Group buy section of this community here.
 

 

Sorry, but unless my next GB order is delivered to my door personally by an admin, then I'll be leaving the Media Psychos as well.

[Gary K]

1 minute ago, R1s1ngs0n said:

 

Sorry, but unless my next GB order is delivered to my door personally by an admin, then I'll be leaving the Media Psychos as well.

 

Lol glad I’m not an admin!  Maybe John will invest in a drone fleet for US HUB deliveries.  

[MikeH5856]

I’m not sure how it’s working nowadays, but when I joined up, @Scary Hairsent me a very helpful email welcoming me to the site and provided a lot of useful links to aid in onboarding me. And if I had questions, and I believe I certainly did as a first-timer, I asked! It wasn’t difficult at all and it certainly beat complaining about my ignorance, stomping my feet, and leaving. It’s been a real smooth ride ever since. ✌️ 

[Veum]

8 hours ago, bovinator said:

I might be the only one to be in this boat. But I do not understand how this website or mini like them work at all. If you buy something on Facebook when you're in a group it's pretty straightforward. Buy it. You send the money you get your product. Here. I try to come in. I try to find stuff I see him invited but there's no direction on where to go to buy. Maybe just improve that. So people like myself who really would like to get someone click boxes before they go insanely up in price on eBay when they're sold out. I don't know what else to say but it's almost as if it makes no sense so nobody can really get into this unless you know somebody in the group or you know some insider information. So I'll be leaving the media psychos. I don't want to but I have no clue how to purchase anything on here and it just does not seem right. Any other website in the world? You buy something from you added in your cart? You get it. I know it's different here but some explanation would be great. So good luck and hopefully you guys get this fixed or hopefully everybody who knows the ins and outs of this knows how to get what they want.

 

 

[RAK]

Christ if @Veum can figure it out anyone can, the only problem he has is losing the items @Masterblaster shipped him, then finding it 2 weeks later.

 

[Basil]

2 minutes ago, RAK said:

Christ if @Veum can figure it out anyone can, the only problem he has is losing the items @Masterblaster shipped him, then finding it 2 weeks later.

 

 

basil  

[RAK]

I find it funny that this person has been here since February, and this is the first post. Never once in the 3-4 months have they asked questions to help guide them in the right direction. Instead they put up post griping.

Edited May 9 by RAK

[MikeH5856]

2 minutes ago, RAK said:

I find it funny that this person has been here since February, and this is the first post. Never once in the 3-4 months have they asked questions to help guide them in the right direction. Instead they put up post griping.

Reminds me of those folks on Facebook who would loudly announce when they were unfriending somebody. Just another Internet griefer. 

[Basil]

1 minute ago, RAK said:

I find it funny that this person has been here since February, and this is the first post. Never once in the 3-4 months have they asked questions to help guide them in the right direction. Instead they put up just a gripe post.

 

could be they never really visited much anyway, other see what was going on.

and then as you say had a moan, which is laughable considering 4000 plus members that all do it and we have all asked path of the course.

and my final bet is he never visited the tutorial section, like where you learn many things. its not hard.

think the words in my head well, bone lazy.

can only be really, shame.

 

basil 👍

[deckard99]

3 hours ago, MikeH5856 said:

I’m not sure how it’s working nowadays, but when I joined up, @Scary Hairsent me a very helpful email welcoming me to the site and provided a lot of useful links to aid in onboarding me. And if I had questions, and I believe I certainly did as a first-timer, I asked! It wasn’t difficult at all and it certainly beat complaining about my ignorance, stomping my feet, and leaving. It’s been a real smooth ride ever since. ✌️ 

 

The welcome email is still in place 😁

[R1s1ngs0n]

11 minutes ago, deckard99 said:

 

The welcome email is still in place 😁

What about the Adios email?!

[Gary K]

29 minutes ago, R1s1ngs0n said:

What about the Adios email?!

[jwhitm3]

I just want to say as a new member that the members here are probably the most helpful people I've come across on the Internet.  If he couldn't get help here I wonder how he even found the internet 

[Masterblaster]

@bovinator thanks for posting above and your feedback on this subject.  I have read your Email as well and am quit confused .  I get it that you want to leave and that is perfectly fine if that is your decision. 

 

FB and other sites / social media platforms are quit different then the Forum in which you are now a member.  We dont wish to have people come order , pay, recieve the goods and then just leave.  Our goal is to bring members of like minds together .  Yes we could put up a normal shop like everyone else and just say "buy" but have you ever tried to have an interesting conversation , exchange your thoughts with other customers on that site ?  It is almost impossible to do unless an extra social media platform is used for that sole purpose. 

 

Im sorry you find it "confusing" but i think your main issue is that you dont want to take the time to read the GB Rules and Processes of how our System works.  Yes you do have to read and invest some time , which granted is not for everyone.   Everything should be explained in those posts and if not it does no harm to ask members here who are EAGER to help out a new member.  

 

With your comments in mind we will try to approach this subject more deeper when we get some free time but for now as already stated , all you got to do is invest time.

 

Take care

john

 

 

[Masterblaster]

5 hours ago, R1s1ngs0n said:

 

Sorry, but unless my next GB order is delivered to my door personally by an admin, then I'll be leaving the Media Psychos as well.

I was planning on making a trip SOMETIME anyway so if you are patient and can wait a long time then ill be happy to bring it .  LOL !

 

Take care

John

 

[R1s1ngs0n]

21 minutes ago, Masterblaster said:

I was planning on making a trip SOMETIME anyway so if you are patient and can wait a long time then ill be happy to bring it .  LOL !

 

Take care

John

 

[deckard99]

@R1s1ngs0n you can check out any time you like, but you can never leave! 😂

 

[Veum]

3 hours ago, RAK said:

Christ if @Veum can figure it out anyone can, the only problem he has is losing the items @Masterblaster shipped him, then finding it 2 weeks later.

 

 

3 hours ago, Basil said:

 

basil  

 

[upmaniac]

6 hours ago, MikeH5856 said:

I’m not sure how it’s working nowadays, but when I joined up, @Scary Hairsent me a very helpful email welcoming me to the site and provided a lot of useful links to aid in onboarding me. And if I had questions, and I believe I certainly did as a first-timer, I asked! It wasn’t difficult at all and it certainly beat complaining about my ignorance, stomping my feet, and leaving. It’s been a real smooth ride ever since. ✌️ 

Same here!  @Scary Hair was very helpful. That being said, I did have questions as well and was always able to find help (easily and quickly) by just posting a question. 
I know there have been some changes since then, but I feel they have always been very well communicated and documented for future review. 

[TechSpec924]

6 hours ago, MikeH5856 said:

I’m not sure how it’s working nowadays, but when I joined up, @Scary Hairsent me a very helpful email welcoming me to the site and provided a lot of useful links to aid in onboarding me. And if I had questions, and I believe I certainly did as a first-timer, I asked! It wasn’t difficult at all and it certainly beat complaining about my ignorance, stomping my feet, and leaving. It’s been a real smooth ride ever since. ✌️ 

 

I still remember my welcome email as well! Plenty of good information for new members, along with helpful links to the relevant topics about how MP works and GBs in particular. I also came across a YouTube video from @romeroland where he literally walks you through requesting an edition through a GB, from start to finish. That, almost more than anything else, was the most enlightening experience for how things work around here. I still have it saved in my personal playlist.

 

OP is expecting MP to be a a traditional storefront, where you can shop for whatever you want, add it to your cart, pay, and be on your way. IMO, this isn't going to be the community for him, especially when you consider how long it actually takes for a requested edition to make it to your porch lol.

 

Respectfully, OP, you need to invest a little bit of personal time and take some initiative to just exploring the site and reading all the topics (especially the New Member topics). MP really is the best media collector community around, once you understand how everything works. And if you don't understand something or you have a question...PLEASE just ask an admin or any other member. We are all here to help, but it does absolutely no good to throw a tantrum and accuse this site of malfeasance in any way. MP is NOT a storefront....we are a community of like-minded collectors.

 

@Masterblaster John, you don't need to investigate or change anything in any way! This is not on MP; OP is at fault here and hasn't done his/her due diligence, or even bothered to ask for help (I'm assuming, since I don't have access to PMs). But I have a suspicion that MP isn't the place for him/her.

 

 

 

 

[soundsorange]

2 hours ago, Masterblaster said:

@bovinator thanks for posting above and your feedback on this subject.  I have read your Email as well and am quit confused .  I get it that you want to leave and that is perfectly fine if that is your decision. 

 

FB and other sites / social media platforms are quit different then the Forum in which you are now a member.  We dont wish to have people come order , pay, recieve the goods and then just leave.  Our goal is to bring members of like minds together .  Yes we could put up a normal shop like everyone else and just say "buy" but have you ever tried to have an interesting conversation , exchange your thoughts with other customers on that site ?  It is almost impossible to do unless an extra social media platform is used for that sole purpose. 

 

Im sorry you find it "confusing" but i think your main issue is that you dont want to take the time to read the GB Rules and Processes of how our System works.  Yes you do have to read and invest some time , which granted is not for everyone.   Everything should be explained in those posts and if not it does no harm to ask members here who are EAGER to help out a new member.  

 

With your comments in mind we will try to approach this subject more deeper when we get some free time but for now as already stated , all you got to do is invest time.

 

Take care

john

 

 

I think this is a fair response, John. Other responses from members to these points raised often come across as defensive which doesn’t help when trying to address this type of recurring feedback.
 

I think people forget what it’s like to use MP for the first time and maybe haven’t done GB’s anywhere else which is very different user experience and set-up. It’s clear to most that MP is not the same type of platform as you point out (nor does it try to be) and is a community first which happens to offer GB services. It may not be as user-friendly as other GB platforms but it would be a nightmare to overhaul it and so I do believe the way you’ve laid out the instructions and having the welcome email with all the details of how to get help from the team are as good as it can be under the current structure.

[Veum]

20 minutes ago, soundsorange said:

I think this is a fair response, John. Other responses from members to these points raised often come across as defensive which doesn’t help when trying to address this type of recurring feedback.
 

I think people forget what it’s like to use MP for the first time and maybe haven’t done GB’s anywhere else which is very different user experience and set-up. It’s clear to most that MP is not the same type of platform as you point out (nor does it try to be) and is a community first which happens to offer GB services. It may not be as user-friendly as other GB platforms but it would be a nightmare to overhaul it and so I do believe the way you’ve laid out the instructions and having the welcome email with all the details of how to get help from the team are as good as it can be under the current structure.

 

I remember back in the “good ol days” 😂 😆 😛 when I first joined it was very daunting for me, but being the persistent person I am/was I definitely CONQUERED MP and plowed through and learned from everyone, hmph 😤