Mark27b

USA release of Dune 4K UHD Steelbook "One last 4K note: Warner Bros. and Studio Distribution Services have issued a product replacement notification for their Dune 4K Steelbook release, some copies of which—as many of you are no doubt aware—were missing the actual discs in the packaging. Here’s the details: “Studio Distribution Services has discovered a packing error that affects certain copies of the Dune Steelbook in the 4K format. The packing error has resulted in some of these products lacking discs and/or inserts. This title had a street date of January 11, 2022 for the SKU listed below. Dune (Steelbook/Best Buy Exclusive/4KUHD + BD + DIGI) This letter serves as a PRODUCT REPLACEMENT notice for any and all such affected product. Studio Distribution Services has taken immediate steps to identify and correct the root cause of this unintentional error. A replacement 4K product (non-Steelbook) will be provided to any affected consumers so that they can insert the replacement discs and/or insert into the Steelbook they have already purchased. Should you experience consumer complaints for those who have purchased one of the impacted copies of the Dune Steelbook (4K), please direct them to e-mail whv@wb.com, where they will be asked to provide their name, address, telephone number, and proof of purchase so that the replacement product can be provided at no cost to the consumer.” So there you go. We’re also hearing that Best Buy customers can message @BestBuySupport on Twitter to get a refund. They allow you to keep the Steelbook case and then you can just buy the regular Dune 4K to get the actual discs." https://thedigitalbits.com/columns/my-two-cents/012022-1400