@Masterblaster Hi John. Thanks for taking the time to assist on this matter. The list is quite extensive and not cheap which is why I'm freaking out about this. The order was (2) The Last Witch Hunter, (2) Mechanic: Resurrection, (2) Valerian Double Pack, (1) Nightcrawler 1/4 Slip, (1) Nightcrawler Full Slip, (1) Nightcrawler Lenticular Slip, (2) The Grey Boxset, (2) Reservoir Dogs Box Set, (2) Pulp Fiction Box Set and lastly (4) Taken Boxset.
I do understand that I'm the importer but I just figured a company as large and well known as Nova Media would have all their bases covered on this matter.
Nova said they didn't have the specific document but gave me their business license which they said in Korea gives them the rights to sell these movies as well as use the copyrighted names listed. They also gave me a copy of the studio permission to use and sell the Valerian movie across all formats. Lastly they gave me a notarized letter stating their products are not counterfeit and that their product is licensed for distribution by INFO BOOK (licensee for South Korea region) and packaged/distributed by Novamedia. They tried everything they could but unfortunately none of it was successful. The woman who I was dealing with tried submitting everything I was sent but customs was very intent on only accepting the letters of authorization from both Blu-Ray and DTS in order to uphold their copyright. She said those letters are commonly known things in the industry if you are selling products with those copyrighted names.
As of 9/13 this is the last message I received about this shipment. "
Per U.S. Customs, NOVA MEDIA is not Licensed, shipment will be abandon for destruction by U.S. Customs. "
Looks like at this point I just have to try and get a refund or another shipment from Novamedia unless I can get customs the documentation they require within the next week. The woman I was dealing with said they only give you about 10 days to provide the documentation but they are so backlogged that it may take weeks for them to actually get around to destroying the package.
One thing I was told that kind of makes sense is that they only inspect about 100 of every 1,000 packages and unfortunately mine was chosen as one of the 100 and with President Trump getting so strict on Chinese imports they are checking more and more packages from Asia.
Sorry for this long message but I wanted to include everything I know to this point.
Thanks again for responding and any help you may be able to provide to make sure this doesn't happen in the future